![]() During the session, they can view the device's display and if permitted by the device user, take full control. With the connection, your support staff can remote connect to the user's device. Remote Help is a cloud-based solution for secure help desk connections with role-based access controls. For more information, see Use Intune Suite add-on capabilities. The IPA file you selected will now be installed on your device.This capability is available as an Intune add-on.
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